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Art and Culture, Articles, Entertainment, Experience Design, Service Design

elbulli – part 3

Posted by: Scott Friedmann, at 7:23 pm on February 28, 2010

PART 3 of 4 Months after eating at El Bulli my thoughts and perspectives on the meal are still changing: Certain taste memories are extremely vivid and seem to get stronger, others are bizarrely still changing. It has also been fascinating to compare and contrast my experience there with other innovative...

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Articles, Experience Design, Featured Articles, Service Design

Airlines aren’t the only ones to blame

Posted by: Patrick Glinski, at 9:17 pm on December 2, 2009

Designing a decent airport experience is not rocket science. Good airport experiences could go a long way towards helping an industry notorious for experience breakdowns.

A lot of emphasis gets put on how terrible airlines treat their customers. But lets be honest, the experience delivered by the airports we visit has a large role in our travel experience. And anyone who has ever fought the escalators during rush hour in o’Hare, had their plane take off five hours...

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Articles, Service Design, Strategic Innovation, sustainability

Prada vs. Permaculture

Posted by: Riwa Harfoush, at 10:04 am on November 19, 2009

This past summer, I left my apartment in Milan, Italy for a farm in Normandy, France; That’s right – I voluntarily traded Prada for permaculture. Little did I know that I was leaving a design capital to get a serious design lesson. Rubber boots and metal sheers in tow, I was ready to heave...

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Experience Design, Explorations, Featured Explorations, Service Design

Call me Cr4zy

Posted by: Jessica Tien, at 12:34 pm on November 13, 2009

Recently I’ve been having some problems with my cell phone, but who hasn’t, right? Whenever I send out a text message, my friends receive 4 or 5 duplicates of that same message. After getting multiple complains from many people and becoming hesitant when sending out any sort of text, I was finally...

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Experience Design, Service Design, Strategic Innovation, Technology, Web

10/GUI – Multitouch of the future

Posted by: Paul Morrison, at 6:34 am on October 13, 2009

Just watching this vid already, I’m ready to buy into this software. The system itself looks great, and I’d love to use it. How do you see the future of multitouch heading? Something more along these lines? I’ve personally found touch desktop all-in-ones to be somewhat pointless, and...

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Articles, Experience Design, Featured Articles, Service Design, Strategic Innovation

4 Keys to Service Level Co-Creation

Posted by: Andrew Lockhart, at 3:46 pm on September 24, 2009

Over the past five years, user generated content has exploded, filling the Internet with reams of content and bringing along with it the concept of crowd-sourcing or depending on who you ask, co-creation. For those who are unfamiliar with the concept, it basically relies on the idea that two or five...

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Art and Culture, Entertainment, Experience Design, Industrial Design, Service Design

The Most Innovative Meal on Earth: Dining   at El Bulli – Part 2

Posted by: Scott Friedmann, at 7:02 pm on September 22, 2009

After ten courses of snacks, 2 cocktails and an initial barrage of stimuli the core of the meal begins. Can I really last 25 more courses? Will each of the dishes be distinctive and thought provoking? Am I about to see the greatest show of culinary innovation the world has seen in the past half century? or longer? Is this the Cirque du Soleil of dining or a combination of creativity and hype fueled by a PR machine? What role has design thinking really played in the creation of the experience I have just started?

PART 2 of 4 This is the second in a four part series on my adventure ding at El Bulli. Before heading up the coast to Roses I spent some time in Barcelona exploring the Boqueria market. The market is the perfect place to understand the terroir of Catalonia and a major inspirational source for Ferran...

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Industrial Design, Service Design, Strategic Innovation, Technology, Web

Design Is Cool.             From Co-Creation               To Design For Social Change. The Question Remains What Makes Design Strategic?

Posted by: Idris Mootee, at 7:18 am on September 21, 2009

This is a week of design for me, meeting with two talented design practitioners in Boston who are running a very successful company, talked to the folks running two of the top design schools and interviewed 4 designers respectively from London, Brazil, LA and Toronto. And catching with my design reading...

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Business Models, Experience Design, Retail Design, Service Design, Social Media

Curbside Cuisine

Posted by: John Lally, at 8:26 am on September 18, 2009

There’s a growing dining trend in several North American cities that has been gaining a lot of momentum.  Instead of trying to just bring new customers to their restaurants, innovative thinking restaurateurs are also bringing their restaurants to new customers. Catering trucks and street food...

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Service Design, Social Media

Kickstart: Crowdfund your Ideas

Posted by: Richard Thomas, at 8:11 am on September 10, 2009

Crowdfunding, AngelFlocks, Social Microphilanthropy whatever you call it, Kickstarter is a funding platform for artists, designers, filmmakers, musicians, journalists, inventors and explorers. Worth a peek. http://www.kickstarter.com/

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